Shipping policy

Thank you for choosing FERNSTZHOME and Ferns TechZone Pvt Ltd.

🚚 Free Shipping
Available on all domestic orders across India.

📦 Fast Dispatch
In-stock products are dispatched within 24–48 hours of order confirmation.

⏱️ Delivery Timeline
Orders are typically delivered within 3–5 business days after dispatch, depending on your location.

✅ Ready Stock
All products displayed on our website are generally available and ready for shipment.

💰 Pricing & Taxes
All prices are in Indian Rupees (INR) and include applicable GST and shipping charges unless otherwise stated.

💳 Payment Options

UPI, Debit/Credit Cards, Net Banking & Wallets via PayU
Cash on Delivery (COD) available on eligible orders and serviceable PIN codes
COD availability may vary based on product, order value, and delivery location

🔒 Secure Checkout
100% secure and encrypted payment processing through PayU Payment Gateway.

📍 Address Policy
Once an order is placed, the delivery address and registered mobile number cannot be changed.

↩️ Easy Returns
Eligible products can be returned within 5 days of delivery, subject to our Return Policy conditions.

To initiate a return:
My Account → Order Status → Make a Return

💬 Customer Support
For order updates, delivery tracking, returns, or assistance, connect with us via:

📞 Call: +91 9075559018
💬 WhatsApp: +91 9067897084
📧 Email: info@ftzhome.in
🌐 Website: FERNSTZHOME

Thank you for shopping with FERNSTZHOME – Simplifying Smart Living. 🏠✨