Our Partners

Our Partners & Technology Ecosystem

FERNSTZHOME partner ecosystem banner

We've built a strong ecosystem of trusted partners and powerful tools to ensure seamless shopping, fast delivery, secure payments, and smart customer engagement.

E-Commerce Platform

  • Shopify – powering our storefront, checkout, and global scaling.

Shopify e-commerce platform logo

Banking & Payment Gateways

  • Bank: ICICI Bank
  • Gateways: PayU (supporting UPI, cards, and COD)

ICICI Bank logo   PayU payment gateway logo

Shipping & Logistics

  • Carriers: Delhivery (pan-India reach, COD support)

   Delhivery shipping logo

Messaging & Automation

  • Automation Platform: Interakt (WhatsApp Business API)
  • Channels Integrated: WhatsApp, Messenger, Instagram, Instachat, WeChat
  • Customer Support Helpdesk: MooseDesk – AI Chatbot + Live Chat + Raise Support Ticket

Interakt WhatsApp Business API logoWhatsApp logo MooseDesk customer support logo Messaging channel integration logo

Social Media & Marketing

  • Platforms: Facebook, Instagram, Pinterest, Threads, Google
  • Shoppable Feeds: MetaShop for Instagram & Facebook
  • Link Management: Linktree
  • Email/SMS Marketing: Shopify Email

Facebook logo Instagram logo Pinterest logo Threads logo Google logo   MetaShop shoppable feed logo   Linktree link management logo Shopify Email marketing logo

Domain & Web Essentials

  • Domain Registrar: GoDaddy
  • Barcoding: Retail Barcode Labels (GS1 compliant)

GoDaddy domain registrar logo GS1 retail barcode labels logo

Customer Engagement Tools

  • Order Tracking: Tracktor – reduce support requests with easy order tracking

Tracktor order tracking app logo

WhatsApp & Omni-Channel Selling

  • Interakt – WhatsApp Marketing: Automate sales, marketing & support
  • Interakt – Sell on WhatsApp: Bulk-send products & convert carts into orders

FERNSTZHOME footer logo